Terms and Conditions

1) To agree to the vehicle rental terms, the main and every additional driver must be at least 21 years of age, for every car category.

At the pick-up time of the vehicle, the client is obligated to:

  1. a) Display a valid driver’s license and an international driver’s license if needed.
  2. b) Sign the Rental Agreement to accept  Go Car‘s basic rental terms and any additional insurances.

2) Accepted Credit Cards:

Go  Car  accepts Visa and MasterCard credit cards. American Express and Diners Club will not be accepted.

3) Payment:

Every payment is accepted except checks.

4) Driver’s License:

All drivers must hold a license issued and valid for at least two years. An International Driving License is mandatory by Greek Law for all non-EU renters or in case their Driving License is not also in English. International Driving License is valid in over 150 countries and bears information about the driver, along with a picture of him/her.

5) Additional drivers:

According Go Car ‘s vehicle rental terms, minimum age and renter’s license requirements also apply for the additional driver. Only one (1) additional driver can be added, at the cost of €4/day.

6) Traffic Violations and Administrative Sanctions:

The renter is exclusively responsible for all tickets and added administrative sanctions resulting from violation of the Greek Traffic Code, during the rental period. If these administrative sanctions/tickets are not disclosed to our company upon completion of the rental period (contract) the violation will be issued to the renter and the Greek Authorities will request the renter’s information. The ticket will be sent by post.

7) Fuel Charge:

Fuel consumption is covered by the renter. The vehicle will be delivered with fuel and the renter is obliged to return it as received. In case he does not return it refilled, he is obliged to pay the amount defined by our company for the fuel refill.

8) Pick-up and delivery:

There will be no charge for deliveries within a distance of 20 km. from the headquarters of our company in the local district of Ladochori, Municipality of Igoumenitsa (37A Agion Apostolon Street), from all the city hotels and from the port of Igoumenitsa. Deliveries outside the company’s offices and for distances greater than 20km a fee will be charged according to our company’s price list.

9) Rent without Delivery:

Our company does not provide rentals without delivery. All cars must be returned to our company’s original pick-up location, local district of Ladochori, Municipality of Igoumenitsa (37A Agion Apostolon Street). If you wish to return the vehicle to a different location, you should contact our company.

10) Ship boarding:

According to the vehicle rental terms and conditions of  Go Car , the boarding of our company’s vehicles on ships is prohibited. Anything else is done upon authorization from our company.

11) Transportation outside the borders of Greece:

It is forbidden to transport our company’s cars outside the borders of Greece.

12) Child seats:

They are provided upon request at the time of booking, along with a corresponding fee.

13) In the event of an accident:

In case the accident involves personal injury you must report the accident to the local police authorities in the area where the accident occurred (the police will likely visit the scene of the accident to review reports). The driver must complete and file any accident reports required by local or state authorities. Additionally, the driver is required to complete a company accident report for insurance purposes. This report is made for the safety of both parties and is especially important in case of third parties liabilities. Keep in mind that the statements you make may form an essential part of the accident report. It is important to be honest and accurate as your statements may be used in legal claims.

14) In the event of rental damage:

please contact our company at 2665 306765 – 6947687711 or call our insurance company for immediate service. Be sure to know your exact location so you can tell roadside assistance where to find you.

15) To extend the rental time:

please contact the company at 2665306765 – 6947687711 before the scheduled delivery of the rented vehicle. Any changes to the vehicle delivery may change the price. Should you wish to extend the rental period please do so in good time to ensure that all other customers will have their rental vehicle available upon arrival. In case that particular vehicle is needed, a replacement vehicle will be arranged to be delivered.

16) Minimum rental period:

the minimum rental period is 48 hours. For a one-day rental, contact our company.

17) Renter’s responsibilities:

The renter is provided with a basic insurance coverage. In the event that he is involved in an accident and is not responsible for causing it (except in the case of abandonment by the responsible party), the renter is not charged with any amount of money for the coverage of the damage. In the event of an accident and damage to our vehicle where a third party is to be held responsible for the damage and leaves the scene of the incident, the renter of our vehicle is responsible for covering the damage. In case the renter of the vehicle is responsible for causing an accident or any other damage, he is obliged to cover any damage caused to our company’s vehicle.

18) All basic terms cease to apply when:

  1. a) The driver or co-drivers are under the influence of alcohol or drugs, etc.
  2. b) The vehicle is driven by a person other than the customer or his passenger, listed in the rental agreement.
  3. c) The vehicle is used on the beach, sea, sandy beach or on an off-road road.

19) The company does not:

Supply its vehicles with a GPS system.

20) Upon the agreed time for the vehicle delivery:

the company is entitled to take over the rental vehicle without the customer’s consent, at any time and by any means deemed necessary.

21) The rented vehicle is prohibited to:

be used for purposes contrary to Greek law, such as for the transport of objects, people or animals gaining direct or indirect renumeration for it, for pushing or towing another vehicle, in car races, for the identification of special or general rally routes, endurance and maximum speed tests.

22) Any modification:

of the terms of this agreement is void unless agreed to in writing.

23) This Rental Agreement is governed by:

the provisions of Greek Law and constitutes a legal statement on behalf of the customer – renter. Any violation of the provisions of Greek Law by the customer – renter’s side and during the use of the rental vehicle constitutes him accountable to the Greek legal authorities, as well as to the company. The customer – renter, in due course, declares that he disposes, by use and ownership, movable and immovable property capable of covering all his obligations towards our company.

24) The customer – renter agrees and accepts that:

all the above conditions are also valid in cases of initial lease or change of the initially leased vehicle.

25) Privacy Policy:

Our company  Go Car  collects, uses and processes your personal data, for the proper course of the procedure of the car rental, to comply with legal obligations, to refute, raise or exert legal claims. Our company guarantees that it will not transmit, share or disclose your personal data to third parties, for any purpose or use, unless such thing is mandatory by the legislation in force, or required by judicial/public authorities.

26) Cancellation

In case of cancellation of the reservation up to ten (10) days before its commencement date, the prepaid amount will be refunded. For any cancellation after this final date the deposit amount will not be refunded.

27) Standard Theft Cover (TP)Theft Protection , ensures you are covered if your vehicle is stolen. An excess applies depending on the car group selected.With this product, your vehicle’s excess is 1500 euro